Latest updates 14.12.2021
IPA Group Oy
Pien Customer Register (Pien asiakasrekisteri)
Information you give us, and identification information
Information we get and analyze from your use of our services
The primary source of information is the website and webshop user themself. In addition, we may receive additional information from our chosen partners, such as from our payment services provider. You can view your personal information through your customer account page on Pien Webshop, and you also have the right to request that we erase all your personal data by contacting our customer service.
Pien stores your personal data within the European Economic Area (EEA). We do not transfer any data outside the EEA.
We use administrative, organizational, technical, and physical safeguards to protect the personal data we collect and process. Measures include for example firewalls, two-phased logins, secure facilities and systems protected with restricted access rights. Our security controls are designed to maintain an appropriate level of data security and the ability to store data.
Pien retains your personal information only for the necessary or legal time needed to fulfil the purposes stated in this policy. Sometimes business or legal requirements, or for example unpaid debts, may oblige us to retain certain personal information, for specific purposes, for an extended period of time.
Pien website uses various technologies to collect and store analytics data, such as website cookies, caches and web beacons.
Our website traffic is tracked by for example Custobar, Google and Facebook platforms. Cookies help us to analyse and improve our website functionalities and develop our processes. Cookies and tracking methods allow us also to create targeted advertising content.
Cookies are used to collect information about your visit to our website, for example your IP address and device type, to identify you and to maintain your login details, for delivery method and delivery time estimates and shopping cart functionalities. For these functions, cookie usage and consent is obligatory.
To communicate to our customers about our ever-evolving services and products, we process personal information for direct marketing purposes. We might be in contact with you via email, text message or through other communication channels, such as social media.
You have the right at any time to stop our company from contacting you for marketing purposes by via email stated above, or you can opt-out by using the unsubscribe link in our marketing emails.
We can use your contact details (for example email or phone number) or technical personal data (for example cookies) to create target audiences for marketing in our social media platforms or web services, such as Facebook, Google, Linkedin and Custobar. In these circumstances, we make sure your contact details won’t be handed to other parties, but are used only for our own marketing purposes.
Every individual in our register has the right to request to view all data saved in our register. You have the right to request that our company correct any information you believe is inaccurate or incomplete.
If you wish to view the information saved about you in our register or request a correction, please send your request via email to firstname.lastname@example.org. The Registry Holder might request an ID from you if necessary. The Registry Holder will answer requests in the time set in the GDPR (roughly in one month).
Every individual in our register has the right to request our company to erase all your personal data (“the right to be forgotten”), under certain conditions. Moreover, the registrar has every other right stated in the EU General Data Protection Regulation (GDPR), such as restricting personal data processing under certain conditions.
If you wish to erase your personal data, please send your request via email to our customer service email@example.com. The Registry Holder might request an ID from you if necessary. The Registry Holder will answer requests in the time set in the GDPR (roughly in one month).